Main features

Multiple Campaigns

  • Creation of several campaigns
  • Several prospectors can work on a campaign at once
  • Each prospector may be assigned to one or more campaigns

Management roles

  • Possibility to define roles for users of the application
  • Administrator: Manages the entire application
    • Creating users
    • Assigning users to a campaign
    • Creating prospects
    • Importing a prospect list
    • Assignment prospect of a campaign
    • Creating scenario
    • Setting the application
  • Manager: Manages teams prospecting
    • Assigning users to a campaign
    • Creating prospects
    • Importing a prospect list
    • Assignment prospect of a campaign
  • Prospector: Access mode prospecting Emdym

Import lists of prospects

  • Import customer lists to prospect (. CSV)

Scenarios

  • Create scenarios suits your needs
  • Use interface for creating scenarios
  • Prospectors follow the progress of the scenario that adjusts based on the responses of clients

Reports

  • View quickly the success rate of exploration of a campaign

System

  • Emdym is multi-platform, it can run on Microsoft Windows, Unix and Apple MacOs
  • Compatible with many database:
    • Microsoft SQL Server 2005/2000
    • Oracle
    • Microsoft Access
    • Firebird
    • PostgreSQL
    • DB2 UDB
    • MySQL
    • SQLite
  • Emdym can manage different types of telephone exchange (PBX), for the moment only the Asterisk module is developed, for more information contact us